Unify Your Entire Logistics Workflow
Say goodbye to scattered emails and fragmented spreadsheets. Manage quotes, routing, LCL consolidations, documents, and auto-invoicing from one shockingly simple interface.
One Platform. Total Sync.
Sales writes the quote, Operations executes the routing, and Finance instantly sees the margin. Zero data entry duplication.
The Master Profile.
Everything in one view.
Click on any shipment and instantly see its status, uploaded customs documents, container tracking, and real-time profitability. No more digging through folders.
SHP-US-8842
ActiveFCL OceanShanghai (CNSHA) ➔ Los Angeles (USLAX)
Container & Cargo
Live Path Tracking
FinancialsProfitable
Documents
LCL & Consolidations,
Visualized Easily.
Building a console container? Link multiple House shipments (HBL) to a single Master shipment (MBL).
When the Master container is updated, every associated customer automatically receives a tracking update for their specific box. No double entry.
Proportional Cost Splits
Split the master freight cost across house shipments by CBM or Weight automatically to calculate accurate margins per customer.
Mass Customer Alerts
Master container hits customs? All 5 enclosed customers get a branded email alert simultaneously.
Never drop the ball.
Omnichannel CRM built-in.
Freight is a relationship business. But when quote requests, customs queries, and shipment alerts are scattered across 5 different WhatsApp numbers and personal email accounts, chaos ensues.
BackOffice unifies all communication channels into the context of the exact shipment or quote.
WhatsApp & Email Sync
Your clients can reach you via their preferred channel, but your team replies from the centralized dashboard. No more "who is dealing with this?"
Contextual Memory
When someone opens Shipment #SHP-992, the exact chat history, emails, and notes specific to that container are right there on the profile.
Absurd Simplicity
Most freight software looks like it was built in 1995. We designed BackOffice to be as simple to use as your favorite smartphone apps. New staff can learn it in hours, not weeks.
White-Labeled Client Portal
Give your clients a login portal with YOUR logo. They can request quotes, track their cargo on a live map, and download invoices themselves. It's a game changer for sales.
AI & Automation
Say goodbye to manual data entry. BackOffice automatically generates waybills from quote data, auto-emails arrival notices, and creates draft invoices when cargo is delivered.
CRM & Omnichannel
Don't lose deals in your inbox. Directly respond to customer quote requests via WhatsApp, Email, or SMS within the BackOffice CRM. Track communication history securely inside each shipment.
Ready to upgrade your forwarder tech?
Book a quick 15-minute setup call with our industry experts and test it yourself risk-free.