Your colleagues. Your customers. Your phone line. Most teams carry a messenger, a shared-inbox app and a personal SIM to cover those three — and lose the thread between them daily. This is all of it, on the workspace that already holds the order.
Free download · signs in to your existing workspace · beta places are limited
🟢 live · 4 open · 2 assigned to you
A WhatsApp question, a quick word with the warehouse, and a call back — without leaving the app or losing who you were talking to.
Deliberately separated. Nothing is worse than replying to a customer in the channel you meant for your colleague.
Direct messages and one room per team you belong to. Membership follows the team, so there's no channel list for anyone to administer or get left out of. Mentions raise a real notification.
WhatsApp, Instagram, Messenger, Telegram, email, web chat and SMS in one shared queue. Assign a conversation, change its status, drop a saved reply, or have AI draft one you edit before it goes.
A real softphone on your Twilio number. It registers for the whole session, not just while the tab is open, so an inbound call reaches you wherever you are in the app.
A standalone inbox app gives you a message and a phone number. Your agent then goes looking: which customer is this, what did they buy, did we already refund them? That lookup is most of the handling time, and it's why replies take hours.
Here the conversation lives on the same workspace as the record. Open a thread and the customer's orders, tickets and history are right there — because it's one database, not an integration that syncs every fifteen minutes.
The same is true in reverse: a colleague can ask about the shipment in the Team tab while you're still typing to the customer in the Inbox tab, and neither conversation contaminates the other.
Warehouse · 6 members
One stream feeds every tab. Lose signal in a lift and it reconnects; let the token expire overnight and it refreshes and reopens rather than sitting there looking connected while nothing arrives.
Mentions, assignments and system alerts arrive as real notifications, and tapping one lands you in the conversation it came from — not on a home screen.
Your canned answers are one tap away, and AI can draft a reply from the thread and the customer's record. You read it before it sends — every time.
If you turn it on, a call to or from a contact your workspace knows is logged against them. Calls to anyone else — your family, your dentist — are never uploaded. That's the contract, not a setting.
Sign in once with password and 2FA, Google or Microsoft, then Face ID or a fingerprint after that. Lock it again the moment the app goes to the background.
The app reaches your workspace through the same front door the web app uses. Same session rules, same permissions, nothing exposed for the sake of mobile.
The honest status. The app is built and running against production — what's gated is the per-workspace credential setup, and we'd rather do that with you than leave you staring at a blank Calls tab.
| Platform | Status | How to get it |
|---|---|---|
| Androidio.backoffice.chat | Closed beta | Request a place → |
| iOSiPhone & iPad | Coming soon | Get the TestFlight invite → |
| Browseravailable now | Live | Team chat, inbox and the softphone all run at app.bo.ge |
Because three of the four surfaces need credentials that are yours, not ours — push, your Twilio number, your message channels. Onboarding a workspace at a time means you get a working Calls tab instead of an empty one, and we get the bug report from a real shift.
A BackOffice workspace, and — for the tabs you want — the Omnichannel Inbox app with at least one channel connected, and a Twilio number for voice. Team chat works with nothing extra.
No, it's the same conversations from a phone. One workspace, one history; the mobile app is a second window, not a second service.
Not today. The softphone stays registered while the app is running, including in the background on most devices, but waking a fully killed app for a call is native work still ahead of us. We'd rather say so than have you find out on a customer.
No. Team chat is colleagues only; the inbox carries the channels your workspace connected. Call-log sync is opt-in and matched-only — a call is logged if the other party is already a contact in your workspace, and ignored otherwise.
The download is free and there's no separate mobile seat — it's your normal plan. See pricing.
Tell us your workspace, your devices and which of the three tabs you'd use first. We add workspaces to the Play track in batches and set up your channels with you.